1. General Conditions

• By using our website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained legal consent from your parent or guardian.
• You agree not to use our website for any illegal, unauthorized, or fraudulent purposes.
• You may not interfere with the security of the website or attempt to gain unauthorized access to any part of the system.

2. Account Registration and Security

• Account Information: When creating an account, you agree to provide accurate, current, and complete details. You are solely responsible for updating this information as necessary.
• Password Protection: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
• Unauthorized Use: You must notify us immediately if you suspect unauthorized access to your account. Swades Sports will not be liable for any losses or damages resulting from your failure to maintain security.

3. Intellectual Property Rights

• All website content—including logos, images, graphics, product descriptions, videos, text, and software—is the exclusive property of Swades Sports and is protected under copyright, trademark, and intellectual property laws.
• Any unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

4. Orders and Payment

• Pricing and Availability: While we strive for accuracy, errors may occur in product descriptions, pricing, or availability. We reserve the right to correct such errors. If corrections affect your order, we will notify you before proceeding.
• Payment Terms: Full payment must be made at the time of purchase through our approved and secure payment methods. All transactions are encrypted and handled by third-party payment gateways.
• Order Refusal/Cancellation: Swades Sports reserves the right to refuse or cancel an order for reasons including, but not limited to, product unavailability, incorrect information, or suspected fraudulent activity.

5. Shipping and Delivery

• All our products are customized and made-to-order. The standard processing and production time is 15–20 business days (excluding weekends and public holidays).
• Once shipped, delivery timelines depend on courier partners and the destination. Swades Sports is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.
• Customers will receive an email with tracking details once the order is dispatched.

6. Returns, Refunds, and Exchanges

• As all products are customized, they are not eligible for cancellation, return, or refund.
• For issues such as damaged or incorrect products, please refer to our Return & Refund Policy.
• Customers must provide:
• A clear video/photo showing the defect or damage.
• Upon verification, an exchange will be initiated. Refunds are generally not offered, except in cases where an exchange cannot be processed.

7. Limitation of Liability

• Swades Sports and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our website or services.
• This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of such possibilities.

8. Indemnification You agree to indemnify and hold harmless Swades Sports, its employees, partners, and affiliates, against any claims, damages, liabilities, or expenses (including legal fees) arising out of:

• Your violation of these Terms,
• Your violation of any applicable law, or
• Your infringement of any third-party rights.

9. Termination of Service

• We reserve the right to suspend or terminate your account and access to our services at any time, without notice, if we believe you have violated these Terms.
• Upon termination, your right to access or use the website will immediately cease.

10. Third-Party Links

• Our website may include links to third-party websites. These are provided for convenience only.
• Swades Sports is not responsible for the content, policies, or practices of third-party websites, and access to them is at your own risk.

11. Governing Law and Jurisdiction

• These Terms are governed by and construed under the laws of India.
• Any disputes shall fall under the exclusive jurisdiction of the courts of Delhi, India (or you can specify another jurisdiction if preferred).

12. Changes to Terms

• Swades Sports reserves the right to modify, amend, or update these Terms at any time without prior notice.
• Continued use of our website after changes are posted will constitute your acceptance of the revised Terms.

13. Contact Us For questions, concerns, or clarifications regarding these Terms and Conditions, you can contact us at: support@swadessports.com